For questions about the Jiffy Steamer warranty or return policy, email us or call 1.800.525.4339.
As the global leader of steaming equipment since 1940, we feel that our warranty should properly stand behind every product we craft. The Jiffy Steamer is precision-built, tested and inspected before leaving our factory in Union City, Tennessee.
It is guaranteed against defects in material or workmanship for three (3) years from date of purchase. Cords are excluded. If any part proves to be defective, this product will be repaired free of charge. A nominal handling fee does apply. This warranty shall not apply to any unit which has been subject to misuse, neglect, negligence, accidents or has not had routine cleaning maintenance. Such damage will be reconditioned at our normal repair services rate.
Jiffy Steamer Company, LLC shall not be in any manner responsible for any incidental, special or consequential damages. All implied warranties including but not limited to implied warranties of fitness and merchantability, are limited in duration to three (3) years from date of original purchase. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. If your Jiffy Steamer requires service, ship it, with proof of purchase to the following address:
When shipping via UPS or FEDEX use:
Jiffy Steamer Company, LLC
4462 Ken-Tenn Highway
Union City, Tennessee 38261
When shipping via US Postal Service :
Jiffy Steamer Company, LLC
P.O. Box 869
Union City, Tennessee 38281
Jiffy Steamer Company strives to manufacture the best steamers in the world. If our products do not meet your needs, you may return them in the original packing materials, along with a copy of the purchase receipt, to the address below. We will issue a 100% merchandise refund if the unit is returned in new condition within 30 days of purchase. If the unit is returned in new condition outside this 30 day window up to 180 days, there will be 25% restocking fee assessed based on the invoice cost. Shipping charges are non-refundable under either of the above circumstances. Jiffy Steamer Company, LLC reserves the right to refuse refunds for discontinued products or steamers more than 180 days past the date of purchase.
This return policy only applies to goods purchased directly from Jiffy Steamer Company, LLC and is independent of other dealer return policies.
When shipping via UPS or FEDEX use:
Jiffy Steamer Company, LLC
Attn: Returns Department
4462 Ken-Tenn Highway
Union City, Tennessee 38261
P: 1.731.885.6690
When shipping via US Postal Service use:
Jiffy Steamer Company, LLC
Attn: Returns Department
P.O. Box 869
Union City, Tennessee 38261
P: 1.731.885.6690
Revised: August 2023
